As the World Bank undergoes an Evolution Process this year to reform its global approach, its ability to deliver on its core mandate will hinge in large part on its effectiveness in fragile and conflict-affected settings. The World Bank should seize the opportunity of the Evolution Process to commit to a people-first, rather than government-first, operating model to meet its ambitions.

This report attempts to illuminate key issues concerning Kenyan citizens’ perceptions on refugee reception and response, as well as their attitudes toward the establishment of durable solutions.